Opening a brand new location case study

October 19, 2023

Opening a brand new location case study

Securing niche talent in highly competitive market places is hard.


Buck, A Gallagher company, decided that, to help achieve their ambitious growth plans they wanted to expand into a new location as this could unlock for them over £1m in additional revenue when up and running.


To realise this ambition, they needed to recruit a new team in their new location.


Having done this before for previous clients, they engaged us as their talent acquisition specialist and recruitment partner of choice.


What were we responsible for delivering?


Strategy:


We used our industry insights and knowledge to ID creating a location report which included talent mapping, assessing talent availability, competitor analysis, local geography and set up costs.


A strategy and budgets were set for each stage of the process including search, selection and onboarding.


We created a wealth of recruitment assets and marketing which could be utilised at various stages through the project.


Search:


Having designed a bespoke recruitment and assessment process from the strategy phase, this was put into action.


This included our 6 touch point system specifically designed to reduce time to hire and candidate drop outs. As part of this, we conduct a thorough 1st stage interview assessing experience and cultural fit. A report on each individual we recommend for the client to see is sent to them.


Selection:


We attended the interviews in the new location with the client. Our role was to help support the clients interview panel. We'd assist in teasing out the experience that might potentially have been missed.


It meant we were on hand to answer any questions the client or candidates might have,.


Onboarding:


We partnered with the client as part of a two pronged support network. The client completed the formal HR documentation (although we are happy to). We took responsibility for the softer interpersonal onboarding. Keeping in contact with candidates, arranging meetings and coffees for them before they started with their new managers, ensuring any questions they had were answered quickly and efficiently.


This resulted in the hire of over 15 individuals from competitors within the Midlands with Buck having a new location from which they can build.


The project kicked off in December and all 15 individuals were on site on day 1 (having worked notice periods) by the end of April. The project took in total 5 months.


Examples of our Recruitment Assets for the proejct:



We caught up with UK Head, Lee Cook to get his thoughts on Zatori and the project.

 


"The service Zatori provide us with is consistently of a high calibre. They have been instrumental in supporting our Talent growth since we bought them onboard."


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